BARLEY RIDE PRIVACY POLICY

Effective Date: August 29, 2026

Last Updated: August 29, 2026

1. INTRODUCTION

Welcome to Barley Ride ("Barley Ride," "Company," "we," "our," or "us").

Barley Ride is a technology platform that connects riders with independent transportation service providers through our mobile applications, websites, and related services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable United States federal and state privacy laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use:

• The Barley Ride Rider App
• The Barley Driver App
• www.barleyride.com
• Customer Support Services
• Merchant Discount Programs
• Promotional Services
• Subscription Services
• Any other Barley Ride products or services

By creating an account, accessing, or using our Services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not access or use our Services.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all users of Barley Ride, including but not limited to:

• Riders
• Drivers
• Driver Applicants
• Merchant Partners
• Website Visitors
• Mobile Application Users
• Customer Support Users
• Individuals contacting Barley Ride
• Subscription Members
• Promotional Program Participants

This Privacy Policy applies regardless of whether you access our Services through:

• Mobile applications
• Websites
• Tablets
• Computers
• Customer support channels
• Third-party integrations authorized by Barley Ride

This Privacy Policy does not apply to third-party services that are not owned or controlled by Barley Ride.

3. DEFINITIONS

For purposes of this Privacy Policy:

"Account"

An account registered with Barley Ride for accessing our Services.

"Driver"

An independent transportation service provider using the Barley Driver App.

Drivers are independent contractors and are not employees of Barley Ride unless otherwise required by applicable law.

"Rider"

A person requesting transportation services through the Barley Ride platform.

"Merchant"

A third-party business that offers discounts, promotions, coupons, rewards, or other services through Barley Ride.

"Trip"

Transportation services requested through the Barley Ride platform.

"Personal Information"

Information that identifies, relates to, describes, or can reasonably be linked to an individual.

"Sensitive Personal Information"

Certain categories of information requiring additional protection under applicable law, including government-issued identification numbers, precise geolocation, payment information, and other protected categories as defined by applicable privacy laws.

"Device"

Any smartphone, tablet, computer, or other electronic device used to access the Services.

"Services"

All Barley Ride products, websites, applications, customer support, subscriptions, promotions, and related services.

4. INFORMATION WE COLLECT

The information we collect depends on how you interact with our Services.

4.1 Information You Provide

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Mobile phone number
• Password (encrypted)
• Profile photograph
• Preferred language
• Home city
• Emergency contact (if provided)
• Communication preferences
• Customer support inquiries
• Feedback and reviews

4.2 Rider Information

For riders, we may collect:

• Pickup locations
• Drop-off locations
• Saved places
• Trip preferences
• Trip history
• Favorite drivers (if available)
• Ratings and reviews
• Promotional code usage
• Subscription status
• Merchant coupon usage
• Payment preferences

4.3 Driver Information

Drivers may be required to provide:

• Full legal name
• Date of birth
• Residential address
• Phone number
• Email address
• Driver license information
• Government-issued identification
• Profile photo
• Vehicle information
• Vehicle registration
• Vehicle inspection records
• Proof of insurance
• TLC license information (where applicable)
• Tax identification information
• Banking information for payouts
• Background check authorization (where applicable)

Additional documentation may be required before a driver is approved to provide transportation services.

4.4 Payment Information

Payments are processed by trusted third-party payment processors.

Depending on your use of the Services, payment-related information may include:

• Payment method
• Billing address
• Subscription payments
• Transaction history
• Refund history
• Coupon usage
• Promotional credits

Barley Ride does not store complete credit card numbers on its own servers. Payment card information is processed and stored by PCI DSS-compliant payment service providers.

4.5 Identity Verification Information

To protect users and comply with applicable laws, we may collect information necessary to verify identity, including:

• Government-issued identification
• Driver license
• Selfie verification (where applicable)
• Business verification documents
• Tax forms
• Insurance documentation

4.6 Merchant Information

If you are a participating merchant, we may collect:

• Business name
• Business address
• Contact information
• Website
• Promotional offers
• Coupon information
• Business logo
• Business licenses (where required)
• Payment information
• Marketing preferences

5. INFORMATION COLLECTED AUTOMATICALLY

When you use our Services, we automatically collect certain information.

5.1 Device Information

We may collect:

• Device type
• Device model
• Operating system
• Browser type
• Device identifiers
• IP address
• Mobile carrier
• App version
• Language settings
• Time zone

5.2 Usage Information

We may collect:

• App usage activity
• Login history
• Feature usage
• Search history
• Referral information
• Session duration
• Crash reports
• Performance diagnostics

5.3 Cookies and Similar Technologies

Our website and applications may use:

• Cookies
• Pixels
• Local storage
• Analytics tools
• Session technologies
• Security technologies

These technologies help us:

• Authenticate users
• Improve performance
• Prevent fraud
• Remember preferences
• Measure website traffic
• Improve user experience

5.4 Log Information

Our servers may automatically record:

• Access times
• Error logs
• Device identifiers
• IP addresses
• Browser information
• Pages visited
• Referring URLs
• System activity

6. INFORMATION FROM THIRD PARTIES

We may receive information from third parties, including:

• Payment processors
• Identity verification providers
• Insurance providers
• Background check providers
• Marketing partners
• Merchant partners
• Government agencies (where legally authorized)
• Law enforcement (where required by law)

7. INFORMATION YOU CHOOSE TO SHARE

You may voluntarily choose to share information by:

• Leaving ratings
• Writing reviews
• Uploading profile photos
• Contacting customer support
• Participating in surveys
• Using referral programs
• Redeeming merchant offers

Information you voluntarily submit may become visible to other users depending on the features you choose to use.